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problèmes pour télécharger des billets? * Problems downloading tickets? * ¿problemas descargando los tickets? * Problemi durante il download dei biglietti?

Si le lien pour télécharger les billets ne fonctionne pas, attendez 30 minutes et réessayez de les télécharger à nouveau.

Parfois, en raison de la surcharge des commandes, il se produit un léger retard dans la génération des tickets. 

Si après 30 minutes vous n'avez pas pu télécharger les billets, contactez-nous et nous vous les enverrons. S'il vous plaît, ne faites pas un achat à nouveau.


If the link to download the tickets does not work, please wait 30 minutes and try again to download them again.

Sometimes, due to order overload, there is a slight delay in the generation of the tickets.

If after 30 minutes you have not been able to download the tickets, please contact us and we will send you the tickets. Please, do not make a purchase again.


Si no funciona el enlace de descarga de los billetes, por favor, espere 30 minutos y vuelva intentar descargarlos nuevamente. 

En ocasiones, por sobrecarga de pedidos, se produce un ligero retraso en la generación de los billetes.

 Si pasados 30 minutos no ha podido descargar los billetes, por favor, contacte con nosotros y le enviaremos los billetes. Por favor, No vuelva a realizar una compra.


 Se il link per scaricare i ticket non funziona, attendere 30 minuti e riprovare a scaricarli nuovamente.

A volte, a causa del sovraccarico dell'ordine, c'è un leggero ritardo nella generazione dei biglietti. 

Se dopo 30 minuti non è stato possibile scaricare i biglietti, ti preghiamo di contattarci e ti invieremo i biglietti. Per favore, non effettuare nuovamente un acquisto.


 Download link don´t works!

Solution

In some cases, we have been informed that the system has not correctly generated the download link, in that case contact us indicating the booking code (you will find in the email or payment receipt, starts for BPB or 001BPB).

We will send you the tickets again to your email as soon as possible.

If you need the tickets urgently, please contact us by phone 0044 755 14 656 22

 
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